Didn’t see your question? Drop your project details into the quick quote form and we will get back to you within one business day. Or call the shop at (323) 433-0033, Monday through Friday, 9am to 5pm.
TBSP
Frequently asked questions
Straight answers on minimums, pricing, art, print methods, rush, pickup and shipping. Still stuck? Call (323) 433-0033 or email sales@tbsp.la.
FAQ
Questions people ask
Is there a minimum order?
Yes. Every order has a 6-piece minimum, for every decoration method, and every order is produced in-house at our own facilities in Los Angeles and Cleveland.
What determines the price of my order?
Mainly four things: the garment you choose, the number of ink colors, the number of print locations and the total quantity. Personalization and samples can also affect the price.
How can I lower the cost per item?
Increase the quantity, or reduce the number of ink colors in your design. Our team can adapt most designs to one, two or three colors.
How do I get a quote, and how fast will I hear back?
Use the quick quote form, email sales@tbsp.la or call (323) 433-0033. We answer quotes within one business day, with no obligation to order.
Can I cancel or change my order after approving the mockup?
Please make changes during the mockup stage. Because every order is custom, there are no cancellations or refunds once a mockup is approved for production. If you need a change after approval, tell us right away, but we cannot guarantee it.
Do you check my artwork before printing?
Yes. Every order gets a free art check, and we send a mockup for your approval before production.
Can you help create or fix my artwork?
Yes. We offer graphic design help for creating or editing artwork. Email sales@tbsp.la with details about what you need.
Which decoration methods do you offer?
Screen printing, embroidery, DTG (direct to garment), DTF (direct to film) and heat transfer vinyl.
What is embroidery best for?
Polos, hats, jackets and uniforms, where a stitched logo gives a durable, finished look.
How do you add names and numbers?
With heat transfer, so each piece in the order can carry a different name or number.
Can you rush my order?
Normal (about 2 weeks), Rush (1 week, +15%) and Super Rush (3 business days, +30%) turnaround options are available. Availability depends on the garment, method and shop schedule, so confirm by phone or in your quote.
Can I pick up my order?
Yes. Our shop is at 5738 Holmes Ave., Los Angeles, CA 90058, open Monday through Friday, 9am to 5pm.
Do you ship orders?
Yes. Tell us your delivery address when you request a quote, and we will include shipping options for your order.
Let’s make something people want to wear.
Send the idea, the quantity and the deadline. You’ll have a personal quote within one business day.